$18 Billion – is the value of CRM Market in 2012, according Gartner worldwide Customer Relationship Management report. More than 40% from 2013 CRM market share will be SaaS based. 18 Miliarde US$ – este valoarea pieţei mondiale de CRM, conform studiului Garner dedicat soluţiilor Customer Relationship Management. În 2013 peste 40% dintre vânzările de soluţii CRM vor fi SaaS. Source:  “Market Share Analysis: … Continue reading {$18 Billion} CLOUD FIGURE OF TODAY / CIFRA ZILEI ÎN CLOUD